Frequently Asked Questions

How do I book?

Simply browse your way around our website until you find the perfect campsite or holiday village for you. Once you find your perfect escape, click “Book this property”, enter your contact details and we’ll be back to you within one working day (or probably sooner) to confirm your booking. Start now by browsing by region.

To finalise your booking, you will need to pay a £100 deposit. At this stage, you should also book and extra services you require such as cots, high chairs, linen or towels (see list below).

Your final balance due 6 weeks before arrival. We will email you a pack containing your accommodation voucher, driving directions and other important information a couple of weeks before arrival.

Can I pay in Euro?

Yes, simply convert the Pound price shown at an exchange rate of €1.00 = £0.85. Or you can contact us and we’ll tell you the Euro price for your holiday. Your credit or debit card will be charged in your local currency so you know exactly what your holiday will cost.

What optional extras can I book?

Final Cleaning €30 per unit the unit is to be left clean or a deduction of €30 will be made from the deposit
Baby Bed* €2 per day to be requested at the time of the booking and paid for on site
High Chair* €2 per day to be requested at the time of the booking and paid for on site
Double Set*
(1 set of double bed linen and 2 towels)
€20 per set to be requested at the time of the booking and paid for on site
Single Set*
(1 set of single bed linen and 1 towel)
€15 per set to be requested at the time of the booking and paid for on site
Beach Towels*
(2 beach towels)
€12 per set to be requested at the time of the booking and paid for on site
Family Pack*
(1 set of double bed linen, 2 sets of single bed linen, 4 bath towels and 4 beach towels)
€60 per set to be requested at the time of the booking and paid for on site
Air Conditioning €4 per day to be requested and paid for on site
Water, Electricity, Gas Included in the price
1 Parking Place Included in the price
Note: Please book at least 28 days in advance. In the case of last minute bookings, extras (excluding air conditioning) are on request and subject to confirmation.

Will there be Bliss Camping staff on-site?

Bliss Camping work exclusively with Happy Camp and Aqua Camp who will have at least one Park Manager on every campsite. They will be at reception and will show you to your tent or mobile home. They will also be available to answer your questions and provide help and information to you throughout your holiday. On all campsites the staff will be English speaking.

What are the arrival and departure times?

Our accommodation will be available from 4:00pm on the day of arrival, and must be vacated no later than 10:00am on the day of departure.

What about deposits, cleaning and inventory?

On arrival you will be required to pay a deposit of €100 in cash for each accommodation unit. Your Park Manager will give you a signed receipt for this, which you must return at the end of your holiday in order to get your deposit back. Without this receipt your deposit will not be returned.

To receive a full refund of your €100 deposit you must leave the accommodation clean (campsites pay special attention to the cleanliness of your bathroom, fridge and cooker). A deduction of €30 for a final clean will be taken from your deposit if your accommodation is not clean when you leave. However, the bathroom, fridge and cooker must always be cleaned.

Happy Camp and Aqua Camp provide a good inventory for up to 6 people and we would ask that you respect their equipment taking care to avoid breakages. Any charges incurred as a result of breakages will be deducted from your deposit at the end of your holiday.

Campsite Regulations

All campsites have their own regulations, to which everyone – not depending upon and including Happy Camp – must comply. In order to enjoy your holiday we advise that you please observe these regulations, and respect the accommodation, campsite and other guests. You can obtain details of these regulations from the campsite reception.

Minors

Under 18′s are not allowed to stay without being accompanied by at least one parent or guardian.

Parking

A parking space for 1 car is included in the price and will usually be next to your accommodation or in a designated internal car park on site. For those who wish to park a 2nd car, there may be a charge, so we kindly ask you to look at each specific campsite description for details on tariffs.

Barbecue

Every Happy Camp tent and mobile home is provided with a gas or charcoal barbecue, except on campsites where barbecues are not allowed. Again, please look at the individual campsite description for details.

Currency & Valuables

All prices on this website are in British Pounds but please be aware that we also offer holidays in countries which still operate with local currency, in Croatia: The currency of Croatia is the Kuna, Also, almost every campsite will have a safety deposit box available at the reception. We recommend you use this for any valuables you bring with you.

Pets

Are not allowed in Happy Camp accommodation.

No smoking

No smoking inside any facility Happy Camp.

Entertainment

All our campsites provide entertainment in high season (July, August) with sport courses, mini clubs, shows and entertainment in the evening for both adults and children. In low season some campsites offer a smaller, more limited programme.

Swimming Pools

On all our campsites, access to the swimming pool is included in the price. On some campsites you will have to wear a swimming cap. On certain campsites you may need a card or wristband, which will be provided by our Park Managers or the campsite itself on your arrival, by paying a deposit. For more information, please see the individual campsite description.

Camping Life

Camping involves living in a natural environment and it is therefore possible that you will come across one or two of God’s smaller creatures!

Visitors / Tourist Tax

In France, Croatia, Hungary, Austria and Italy you must pay a daily tourist tax on arrival. This is a local tax and must be collected directly to the campsite. It is normally no more than €1 per person per night and doesn’t usually apply to kids.

Hire of Cots & High Chairs and Special Requests

We kindly ask you to let us know at the time of booking if you require a cot/highchair for your child, for which there is a charge of €1.50 per item, per day, which must be paid directly to our Park Managers. We will pass on any other special requests, for example for a shady emplacement, close to friends, a quiet pitch, close to the toilet facilities etc…but we cannot always guarantee 100% that the requests will be carried out. We will, of course try our best to satisfy them.

Staying in Low Season?

While low season dates can offer fantastic value for money, sometimes not all facilities are available or may be limited, in need of further maintenance or, in the case of swimming pools, opening can be dependent on the weather. We would ask you, therefore, to kindly consider that we and, often, the campsites themselves, cannot guarantee the opening or full functionality of campsite facilities on time as they may be delayed due to force majeur.

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